Technical Support (NETGEAR Chassis Switches)
Advanced Tech Support (24x7) with Software Maintenance
This offering allows you to access level 3 technical experts 24x7 to mitigate support issues and ensure the highest availability for your enterprise data environment. Coverage includes installation and advanced configuration and troubleshooting support using remote diagnostic tools and technology. Software updates, technical alerts and information on software upgrades are included. A dedicated priority toll free line makes it easy and convenient for your IT staff to contact NETGEAR experts when a need arises.
Terms of coverage: one (1) year
ProSUPPORT Chassis Datasheet (PDF file)